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adc123 sets out its legal position, policy scope and your rights as an account holder here. Availability of this platform and its services depends on your local law and the eligible regions we support — read this page before you use your account.
Our legal terms govern every part of your relationship with this platform — from account creation and wallet transactions to sports markets and casino content. Whether you fund your account through Nagad, Rocket or Upay, the same terms apply to every balance movement and every bet placed. We do not operate outside the scope of applicable law, and where local rules in Bangladesh or another eligible region restrict access or certain features, those restrictions take precedence over anything described on this site. We update these terms when our operational or legal position changes. When a material change occurs, we will place a visible notice on the platform and, where practical, communicate it to your registered account. Continued use of the platform after a published update constitutes acceptance of the revised terms. If you disagree with an update, you should stop using the platform and contact us using the routes shown in the support section below. We do not make retrospective claims about your historical activity, but we do retain transaction records in line with the retention schedule described in our data policy. Your Nagad, Rocket or Upay transaction history is available in your account dashboard for the period covered by that schedule.
Transactions processed via Nagad fall under the same account terms as all other wallet activity.
Rocket payments and withdrawals are subject to the same policy conditions applied to every balance event.
Upay wallet movements are recorded in your account history and covered by our data retention schedule.
Our policy applies to what happens inside your adc123 account and on this platform. It does not extend to third-party services you reach through links on our site, nor to the internal policies of payment providers such as Nagad, Rocket or Upay. Understanding where our responsibility begins and ends helps you know which channel to use when something needs resolving.
Our terms govern how your account is created, verified and closed. Access eligibility is determined by your local law and the eligible regions we serve — we do not override local legal restrictions.
Wallet movements through Nagad, Rocket or Upay are covered by our transaction policy. The payment provider's own terms also apply independently; disputes with the provider fall under their process, not ours.
Sports odds, casino game content and promotional material published on this platform are governed by our content terms. Game-level details such as return rates are shown only where the studio or provider exposes them.
Studios such as PG Soft, Pragmatic Play, JDB, CQ9 and PlayStar supply game content under their own agreements. Our terms cover access to their titles through this platform; the studios' own policies govern game mechanics and integrity.
You have concrete actions available to you as an account holder. Your transaction history — including every Nagad, Rocket or Upay movement — is visible in the account dashboard for the retention period we publish. If any detail in your account record appears incorrect, you can raise a correction request through the support routes listed on this page. We will review your submission and respond via the channel you used. For broader questions about how we handle your data or how a particular policy clause applies to your situation, use the written contact route so there is a record of the exchange. If you want to close your account, that option is available inside your account settings — follow the steps shown there and confirm your intent. We do not require a reason for closure, but we retain records for the period required by our published retention schedule even after an account is closed.
Open the account dashboard to see your full transaction history, including wallet deposits and withdrawals. Records are held for the retention period stated in our data policy.
If a name, contact detail or transaction entry looks wrong, submit a correction request through our support route. We will check and respond in writing.
Use the written contact route for any question about how a specific policy clause applies to your account. A written channel ensures both sides have a record.
Account closure is handled inside your settings page. Follow the steps shown there and confirm your request. Retained records remain on file per our published schedule.
If you have a question about your rights, a specific policy clause or a transaction record, use the contact routes published on this site. We do not invent response windows we cannot stand behind — check the contact page for the routes currently active.
Open the chat widget from any page on the platform to reach the support team. Use this route for account access questions or to flag an urgent policy concern.
Send a written message to our support address for detailed policy questions or correction requests. A written channel creates a clear record for both sides.
Our published help section covers common policy questions, account steps and transaction records. Check there first before opening a support ticket.
Our approach to data, cookies, account security and retention is set out in the published policy documents linked from this page. We keep records of your account activity — including wallet transactions via Nagad, Rocket and Upay — for the period stated in our retention schedule. If you have a specific query about any of these areas, use a written contact route so the exchange is documented.
We collect and store account data in line with our published data policy. What we collect, why we collect it and how long we keep it are all described there — check the policy document for the current version.
Our site uses cookies to maintain your session and improve navigation. The cookie notice on the platform tells you which categories are active and how to manage your preferences.
Account security steps — including login verification and wallet link confirmation — are shown inside your account settings. Follow the instructions displayed there; do not share your credentials with anyone.
To request a change to how your data is handled, or to submit a correction, use the written support route. We will respond through the same channel and keep a record of the request.
These questions cover the things account holders ask most often about our legal terms, policy scope and data handling on adc123.
Access to and use of this platform depends on your local law and the eligible regions we support. If your region is covered, these terms apply to your account in full. We do not override local legal restrictions — check what applies in your area before opening an account.
Your full wallet transaction history — including every Nagad, Rocket and Upay movement — is available inside your account dashboard. Records are held for the retention period stated in our data policy. If you cannot locate a specific entry, contact support through the written channel.
Submit a correction request through our support route — email is the recommended channel so both sides have a written record. Describe the entry that appears incorrect and we will review it and respond. We do not correct records without verification, so have your account details ready.
Use the written support route — either email or the help centre form — so there is a documented exchange. Include the relevant section of the policy and your account reference. We will respond in writing with a clear answer tied to the clause you raised.
Yes. Studios including PG Soft, Pragmatic Play, JDB, CQ9 and PlayStar supply game content under their own terms and policies. Our legal terms cover access to their titles through this platform. For questions about game mechanics or integrity, the relevant studio's policy governs — not ours.
We retain account and transaction records for the period required by our published retention schedule, even after an account is closed. This includes wallet history for Nagad, Rocket and Upay. If you want to know exactly how long a specific record type is held, check our data policy or ask via the written support route.