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These terms and conditions set out the rules that apply when you open and use an adc123 account — covering your access rights, how transactions work, and what you can expect from us in return. Access and eligibility depend on your local law and the regions where this service is available.
When you create an account with us, you enter into a direct agreement with adc123. These terms govern every action you take on the platform — placing a sports wager, switching to a casino table, moving funds through Nagad, Rocket, or Upay, or adjusting your account details. They do not replace local law; where your jurisdiction imposes additional obligations or restrictions, those apply alongside what is written here. Certain features or markets may be unavailable depending on the region from which you access the service. We will tell you when a specific section of the platform is restricted in your area rather than leaving you to find out through a failed transaction. These terms can change. When they do, we will post the updated version and note the revision date at the top of this page. Continuing to use your account after a change takes effect means you accept the revised terms. If you disagree with any update, the right course is to stop using the service and contact our support team to close your account cleanly. We aim to give reasonable notice before material changes come into force.
Transactions made through Nagad fall under these terms. Limits, verification steps, and any hold periods are shown inside your account wallet section at the time of the transaction.
Rocket transfers are subject to the same account-level rules as all other payment methods. Check the transaction detail screen in your account for the specific fields and confirmation steps.
Upay deposits and withdrawals are processed under the terms set out here. Any method-specific conditions appear on the payment screen before you confirm the transaction.
Not every interaction on adc123 falls under the same policy section. Understanding scope helps you know which rules apply to a given action and where to look when something goes wrong.
Your login credentials, session behaviour, and device permissions are governed by these terms. If you access the account from a region where service is restricted, these terms still apply to your account data and balance.
All fund movements — deposits and withdrawals through Nagad, Rocket, Upay, or bank transfer — are covered here. The specific fields, limits, and verification steps shown on each payment screen are part of these terms by reference.
The sports odds, casino game content, and lobby materials you see are provided under separate content and licensing arrangements. These terms govern your right to access that content through your account, not the content itself.
Payment processors, game studios, and any external services linked from this platform operate under their own terms. adc123 is not responsible for the policies or practices of those third parties; review their terms separately.
Your account gives you concrete ways to manage how your information is used and how your activity is recorded. To review your transaction history, open the account section and select the activity log — every deposit, withdrawal, and settled bet is listed there with a timestamp and method name. If any detail looks wrong, the correction path starts with the account settings page, where you can update contact information and linked wallet details directly. For anything that requires our involvement — a disputed transaction, an access question, or a request to close your account — the support routes below are the right starting point. We will acknowledge your request and tell you what steps follow. You do not need to justify a routine account update; the fields in your settings are there for you to manage. Where a change affects account verification or linked payment methods like Nagad or Rocket, additional confirmation steps may be shown on screen before the change is saved.
Your full transaction and betting history is available in the account activity section. Filter by date or method — Nagad, Rocket, Upay — to find a specific record quickly.
Contact and wallet details can be updated from account settings. Changes that affect identity verification will prompt a short confirmation flow shown on screen.
If something in these terms is unclear or you want to understand how a specific rule applies to your account, contact support with your account reference and the relevant section in mind.
You can ask to close your account at any time through the support channel. We will confirm the process, settle any open balance, and confirm closure in writing.
If you have a question about these terms or need to take an action that requires our involvement, use one of the published contact routes below. We do not invent service-level timelines here — response times depend on volume and the nature of the request, and we will be straight with you about that when you get in touch.
Open the chat window from any page inside your account. Use this for questions about a specific transaction, a term you want clarified, or an account action that needs confirmation.
Send your query to the support address shown in your account's help section. Include your account reference and a brief description of the terms question or request so we can route it correctly.
The help centre on the site covers common questions about account access, payment methods, and how specific policy sections apply. Check there first for answers to frequently asked questions about these terms.
Behind these terms are the specific practices that keep your account and information in order. We outline them here so you know what to expect and where to go if something needs attention.
We collect only the account and transaction data needed to operate your account and meet our obligations. Your payment details — including Nagad and Rocket wallet references — are processed through the payment method's own secure channel, not stored in plain text on our side.
We use session and functional cookies to keep your account logged in and to remember your settings between visits. You can manage cookie preferences through your browser settings; some functional cookies are required for the account to work correctly.
Keeping your login credentials private is your responsibility under these terms. If you believe your account has been accessed without your permission, contact support immediately using the chat or email route. We will walk you through the steps shown in the account security section.
We keep a revision history for these terms and retain account records for the period required under applicable law. If you want to know what data we hold on your account or request its deletion where permitted by local law, raise it through the support channel with your account reference.
Real questions from people reviewing these terms before or after opening an account.
Yes. The same account terms cover every part of the platform — sports markets including cricket and football, casino tables, and crash games. The rules around fund movements through Nagad, Rocket, or Upay apply regardless of which section you are in when you make a transaction.
We post the updated terms with a revision date at the top of this page. If you continue using your account after the change takes effect, that counts as acceptance. If you disagree, contact support to close your account before the change applies. We aim to give notice before material changes come into force.
Access depends on your local law and the regions where this service is available. Some features or markets may be restricted depending on where you connect from. These terms remain in effect for your account data and balance regardless of access status.
Open the activity log in your account section and locate the transaction by date or payment method — Nagad, Rocket, or Upay. Contact support with the transaction reference and a brief description. We will acknowledge the query and outline the next steps.
The applicable limits are shown on the payment screen at the time of the transaction, inside your account wallet section. These terms incorporate those displayed limits by reference — what you see on screen at that moment is the operative figure.
Contact support through live chat or email with your account reference and a request for closure. We will confirm the process, help you settle any open balance, and send written confirmation once the account is closed.